Chatbot for google sites11/9/2023 ![]() ![]() ![]() Here are a few examples of where you can add your chatbot, to enable your prospects to instantly interact with your properties. Then, once their conversation is over, the leads are funneled to your leasing team, so they can do what they do best-close the lease! When prospects click on the link, a new browser window appears where they are able to instantly chat, get answers to their common leasing questions, and schedule a tour. It can be added in the About, Bio, and Appointment sections of your listings and social media profiles, or virtually anywhere that a link can be placed. Next, once you have the URL for your chatbot, simply add the link to your property listings. If you are not a LeaseHawk client, you will need to contact your individual chatbot developer or software vendor for instructions on how to host your chatbot. This is included for LeaseHawk clients that use ACE™ Virtual Leasing Assistant. How-To Add Your Chatbot to Property Listingsįirst, you will want to make sure your chatbot can be hosted on its own standalone URL or link. Luckily, there’s a simple way to add your chatbot directly on to these sites. ![]() While it is important to have a chatbot on your property website for a multitude of reasons, that’s not the only place where prospects want to interact! The majority of renters today (72%) use 3rd-party listing sites, like or Zillow when searching for an apartment according to a study conducted by NMHC / Kingsley Associates. When a prospect visits, they are welcomed by the chatbot with a message encouraging them to ask questions or schedule a tour. You’ve seen them before, modestly displayed with an icon in the lower-right corner of a webpage. Traditionally, a chatbot is installed on a property website using a little snippet of code. Chatbots Aren’t Just for Property Websites This can significantly increase the productivity of your leasing team by freeing them up to focus on more high-value activities. With a chatbot, prospects are able to get instant answers about a community and schedule tours-virtual ones too. They have also emerged as a key marketing tool for apartment owners and management companies. This is especially helpful when properties are receiving a lot of messages about shifting policies, protocols, and business hours. The reason why chatbots are a great communication tool for multifamily is because they can handle a high volume of inquiries at any given point. The multifamily industry has stepped up by embracing available technology, like chatbots, to keep residents and prospects informed within an ever changing environment. Our recent times of crisis have proven that communication is critical. ![]()
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